TameSupportKeep it working. Keep moving.
The ongoing relationship after delivery.
Tame Support is what happens after launch. Delivery should not be the end of the relationship. Websites, platforms and systems need maintenance, updates, monitoring, backups, security patches, content changes and someone accountable when something breaks.
Support covers website and platform maintenance, technical and hosting support, bug remediation, minor improvements, vendor management and ongoing optimisation. It is also a recurring model: the organisation is not forced to reopen a full project every time the product needs care.
Support sits after Digital, Systems, Automate, Business and Media. The specialist stream builds it. Support keeps it working and keeps it moving.
Who Tame Support is for
- Organisations that have launched a site, platform or system and need it looked after
- Teams without the internal capacity to handle hosting, updates, backups and day-to-day issues
- Clients who want a continuing relationship rather than a project that ends on go-live
What Tame Support can do
- Website maintenance
- Platform maintenance
- Technical support
- Hosting support
- Content updates
- System updates
- Bug remediation
- Monitoring
- Backups
- Security updates
- Minor improvements
- Vendor management
- Ongoing optimisation
How we work
01
Take ownership of the live estate
Hosting, monitoring, backups and a clear path for issues, so the organisation is not left guessing who to call.
02
Keep it current
Content updates, system updates, security patches, bug remediation and small improvements as they arise.
03
Optimise over time
Vendor management and ongoing optimisation so the product does not quietly decay after the launch week.